1. Agreement to Terms
By accessing and using Techrode Solutions Limited's Unicom360 unified communication platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use our multi-channel communication services, including SMS, Voice, Email, WhatsApp Business, Telegram, and RCS messaging.
2. Description of Service
Unicom360 provides a unified communication platform that enables businesses to send and manage messages across multiple channels from one interface. Our services include:
- SMS and bulk SMS messaging
- Voice API and voice calls
- Email campaigns and transactional emails
- WhatsApp Business messaging
- Telegram bot integration
- RCS (Rich Communication Services)
- Message queuing and scheduling
- Delivery reports and analytics
3. Acceptable Use Policy
Permitted Uses
You may use our Service only for lawful purposes and in accordance with these Terms.
Prohibited Activities
You agree not to:
- Send spam, unsolicited communications, or violate anti-spam laws
- Transmit content that is illegal, harmful, threatening, abusive, or offensive
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use the Service to harm minors in any way
- Impersonate any person or entity or misrepresent your affiliation
- Interfere with or disrupt the Service or servers/networks connected to the Service
4. WhatsApp Business Terms
When using our WhatsApp Business messaging services, you additionally agree to:
- Comply with WhatsApp Business API terms and policies
- Obtain proper consent before sending WhatsApp Business messages
- Respect opt-out requests and maintain accurate contact lists
- Use WhatsApp Business features only for legitimate business communications
- Follow WhatsApp's content guidelines and messaging policies
- Maintain compliance with local telecommunications regulations
5. Data and Privacy
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
- You retain ownership of your data and content
- You grant us a license to process your data to provide the Service
- We implement appropriate security measures to protect your data
- We comply with applicable data protection laws
6. Intellectual Property
The Service and its original content, features, and functionality are owned by Techrode Solutions Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works of our Service
- Our trademarks and service marks may not be used without our prior written consent
- You retain rights to your own content but grant us a license to process it
7. Limitation of Liability
IN NO EVENT SHALL Techrode Solutions Limited BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
8. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Techrode Solutions Limited
Email: [email protected]
Address: Lusaka, Zambia